Too Many Cooks?

November 29, 2008 at 12:44 am (Introspection, Leadership, Musings, change) (, , , , , , , , , )

Imagine you had a great recipe for the best tasting smoothie.  The recipe was handed to you by a famous smoothie chef, and over the years, you’ve refined it oh-so-subtly to improve the texture, flavor, and aroma.  Over the years, you’ve gained acclaim as everyone wants to taste your smoothie.

Well, one day, you meet some new people and you tell them about your smoothie.  They seem interested and want you to make a smoothie for them.  But as you begin to pour in the ingredients, your new friends grow skeptical of what you’re doing.

“Bananas!?” They ask incredulously.  “Nobody has ever put bananas in our smoothies.”

You try to explain that bananas are the perfect smoothie fruit.  But they resist; so you leave the bananas out.

As you’re measuring out the vanilla, someone mentions that they don’t like vanilla.  They would rather you put in chocolate.  “But…but….” You cry.  No buts about it, they want chocolate.

When you begin to add the pureed peaches, someone else asks you to substitute cherries instead.  Apparently their grandmother used to make the best cherry-chocolate milkshakes and suddenly they want to relive that memory.  Again, you protest.  We’re not making milkshakes, we’re putting together a world class smoothie.  Something beyond their wildest dreams.

At this point, there seems to be no point in continuing with your demonstration.  The healthy, wholesome, delicious smoothie isn’t going to emerge.  So, you graciously step aside and offer the chef’s hat to someone else.

“Oh no!” They protest.  “We want you to make the smoothie.”

After much friendly discussion, you ask if you can start from scratch and make the recipe you started to make.  “Of course!  That’s what we want.  We want your famous smoothie to taste.”

But as you step up to the counter again, several voices murmur that it would be a shame to waste what you’ve already started.  Just add some more ingredients to the mixture already started.  It can’t be that different, they say.  Just keep going.

So, now, what do you do?  Do you continue with this strange concoction, or start over?  If you keep making this smoothie as directed by the crowd, what will it turn out to be like?  But, will they let you make the drink you know and love?

If you finish what they have started, they will never trust you to make another smoothie again.  But if you don’t cooperate with their collective effort, they may grow frustrated with your stubbornness.

How many cooks are best for this broth?

Or, a better question… do people always want what they think they want?

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Communication Breakdown

November 26, 2008 at 8:27 am (Introspection, Leadership, Musings, Social Networking, change) (, , , , , , , , , , )

One of the challenges of working in isolation is the lack of accountability one can experience.  It isn’t that I need accountability to keep me from doing what I shouldn’t do, or to keep me on task, or to police my quality.  No, instead, what I need is crowd-sourcing.  

It has taken me awhile to discover that I thrive on the exchange of ideas and insights.  I am naturally inclined to process life in isolation.  It is when I seperate myself from the throngs that I begin to see insights more clearly.  However, I recognize that I don’t have all the answers, nor do I understand every conundrum.  There are veritable quandaries that require outside intervention.

Introverts only comprise about 25% of the general population, and thus are frequently misunderstood.  Most people are confused when they meet an outgoing introvert – it doesn’t fit their paradigm.  However, if they understood the true definition of introversion, as one who recharges alone; and the true definition of extroversion, as one who recharges with people; there would most likely be a better acceptance of those of us who need a little more alone time than the majority.

Having grown up on the slopes of Mt. Tabor, I came to appreciate this city park as one of the best in the City of Portland.  As I matured, from adolescence to adulthood, I frequently found solace in the vistas of this dormant volcano.  Whether parked in my pickup near the west side reservoirs, or wandering the summit on a cold, windy Fall night, I’ve come to appreciate the solitude of this place.  

Mountaintops have been places of solitude, meditation, and insight for millenia.  I wonder how many people share my refuge?  I wonder how many soulmates I have acquired throughout the existence of this butte?  So, though I may be alone, I am not.

Processing is only half the battle though.  It is one thing to have clarity in one’s soul, but it is quite another thing to be right.  Being right isn’t always an absolute, sometimes it can be relative.  For instance, were I the only person in a situation, my options are unlimited and personal.  Yet, for every person added to the equation, the “right” solution becomes less clear – for everyone is affected differently.  And this is precisely where I need the exchange of ideas.

Due to my lack of compassion, and dogmatic focus on logic, I almost always miss the relational impacts of my choices.  I always try to find mentors, coaches, and true peers to offer me guidance and insight.  I tell them that I value their criticisms and insights.  Most are afraid to be too direct however.  Most of those that I self select will choose to agree with me, for they are similar to me in thought, deed, and values.

In my heart of hearts, intellectually if it were, I know that it is important to have people in our lives who disagree with us.  Great leaders have always sought advice from their detractors and critics.  Much has been written about Abraham Lincoln’s ability to fill his cabinet with people who were not necessarily his supporters.

Throughout my undergrad education, the leadership books, business case studies, and discussions, I was repeatedly struck by the success of those who know how to take advice from those with whom they disagree.  Except for this past year, I usually read 20+ books a year.  I prefer non-fiction, or occasionally an insightful novel.  Biographies are a favorite.  Again, these books have impressed me with the value of listening to one’s critics.

Putting this into practice is another matter alltogether.  There are many distractions that can keep one from hearing from those who disagree.  Often, the critics will approach with a critical spirit and tone – this causes us to recoil in a self-protective posture.  Sometimes those who disagree with us will be so afraid of our reaction that they tend to “beat around the bush,” and this can make it difficult to discern what they may be trying to tell us.  The worst scenario though is that we let our egos get in the way of hearing those who are trying to help us.

Currently, I am in a “power struggle” with my key leaders.  On the one hand we are trying to revamp the leadership structure of our organization.  On the other, I have made some communicative mistakes.  I want to uphold the integrity of the team; yet they want to make sure I’m not a loose cannon.  It boils down to trust in many ways.

I am not afraid to meet with these leaders whom I consider to be my friends, but I will only meet with them if it preserves the purity and integrity of the leadership team.  I’m not interested in dis-empowering the majority of the team, for the sake of the minority’s need to bring criticism to my attention.  Balancing these two separate needs can be an interesting social experiment.

Were I a social genius, I would care much less about the organizational integrity.  But I’m not.  I’m a systems guy.  I specialize in turning chaos into order.  I can clearly see the current situation and I’ve crafted a vision of the future in my head.  We are on track, it will take patience, transition is always difficult, and we’ll get through this.

Unfortunately, those that want to meet with me are more relational than I.  The organizational systems are trumped by the fears and criticisms of their peer group.

Now, all I have to do is figure out how to break the barriers and move into the future.

Any ideas from the crowd?

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Mt. Tabor Sunset

November 21, 2008 at 3:28 pm (Uncategorized)

Mt. Tabor, Portland, Oregon - Sunset

Mt. Tabor, Portland, Oregon - Sunset

Photo by Flickr User: ichad

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